Addrly Addrly

Complaints Policy

Last updated: January 15, 2026

1. Our Commitment

We aim to provide high-quality service to all our customers. If something goes wrong, we want to know about it so we can fix it and improve our standards.

2. How to Make a Complaint

If you have a complaint, please contact us via:

  • Email: complaints@addrly.in
  • Phone: +91 63741 25104
  • Mail: Compliance Dept, 123 Business Blvd, Tech City, TC 90210

3. What Happens Next?

We will minimize the time handling your complaint:

  1. Acknowledgment: We will acknowledge your complaint within 2 business days.
  2. Investigation: A designated officer will investigate your case.
  3. Resolution: We aim to provide a full response within 10 business days.

4. Escalatation

If you are not satisfied with the outcome, you can request that the decision be reviewed by a senior manager.